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Industries
• Banking
• Telecom
• Utilities
• Manufacturing
• Retail and Distribution
• Government
• Healthcare
Banking
The challenges facing the banking industry cover all aspects of the business:
from how to manage relationships with retail customers, meeting the needs
of the small and medium businesses, to the requirements of the largest
corporate clients. In addition, there are new and evolving government
regulations to deal with. The competitive landscape is changing as well,
whether it is through convergence or consolidation, the influence of non-banking
entities in the banking environment has never been greater.
The technology challenges are just as great. Whether it is branch renewal,
integrating back office systems, either with existing or new ones, addressing
CRM, or extending the value change to handle new approaches such as imaging,
banks are dealing with a wide variety of challenges and opportunities.
And along the way, you’ve got to leverage your assets and improve
the bottom line results.
Together we can win. VSOFT offers a broad range of solutions and services
to address the unique needs of banks. From full outsourcing services to
specialized banking solutions, VSOFT has you covered. For example, we
offer banking specific solutions such as EBS, and we can help you to build
stronger, more lasting relationships with your customers by leverage data
warehousing, data mining technologies, and CRM technologies. VSOFT’s
end-to-end capabilities and banking expertise help you increase customer
loyalty and improve your bottom line results. Consider VSOFT as your partner
of choice!
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Telecom
Time-to-market in the telecommunications world is crucial. You need an
effective information systems environment that will strengthen your business
as it changes and grows. You need more than just a technology partner.
You need a partner with extensive global experience who has access to
expertise relating to every aspect of telecommunications and understands
your operations and software requirements. With over a decade of hands-on
international experience in the telecom field, VSOFT can meet any and
all challenges as they arise. As a leading global telecom systems integrator
and end-to-end outsourcing services provider, VSOFT helps telecom service
providers capitalize upon information technology to create their competitive
advantage using, best-of-breed solutions and a full range of operations
services.
VSOFT’s
leading edge systems and best-practice processes allow you to:
• Manage your customers through interactive customer contact centers
or Web-enabled call centers equipped with the latest tools in customer
relationship management;
• Serve your customers through automated order management and provisioning
systems;
Manage your business through flexible billing and collection systems.
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Utilities
In a marketplace characterized by deregulation and fierce competition,
where customers expect low rates and high service quality, utilities need
to closely manage both daily operations and crisis situations. Regulatory
pressures, shareholder interests, operating costs, resource productivity
and levels of safety all drive utilities toward optimizing their operations
and enhancing the quality of their services.
VSOFT's utility solutions & expertise span the horizontal workflow
between customers, control rooms and crews, benefiting a global customer
base rooted in the Electric, Gas and Water utility markets.
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Manufacturing
Manufacturers face significant challenges to compete effectively and remain
viable. These challenges include effectively designing and introducing
new, innovative products and services, lowering production costs, and
partnering and managing across the supply chain.
Competition requires manufacturers to create virtual and real value chains
by enhancing partner and key stakeholder communications without creating
channel conflicts with distributors and retailers. Your business is facing
increased pressure to reduce slack between your suppliers, yourselves,
and customers.
VSOFT recognizes that successful companies realize that the final customers
buy the products or services they want when they want it and are in tune
with those activities. With our extensive experience and in-depth knowledge
of sectors such as aerospace, mining & metals, chemicals and electronics,
to name just a few, VSOFT can help you accelerate your business, then
implement the solutions that enable you to manage your relationship with
your suppliers, clients and employees by using a quality-driven project
management framework that is ISO 9001 certified.
VSOFT offers a range of expertise and unique solutions to manufacturers.
VSOFT is a full service outsourcing services provider that help clients
focus on their core business, streamline operations but still maintain
control of IT direction and strategy. VSOFT also provides consulting,
systems integration project services and solutions tailored to these sectors
including:
• CRM and supply chain management to improve customer service and
support;
• Internet procurement services to reduce costs and streamline purchasing
across the
company;
• ERP services to help provide a single view of the business as
well as to ensure financial
reporting compliance;
• Enterprise integration services to interconnect disparate systems
across the enterprise;
• Applications development services to improve product quality and
reliability and
enhance customer loyalty.
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Retail & Distribution
Today’s competitive pressures are driving retailers and distributors
to find better ways of doing business. Increasing globalization, the effects
of a general economic slowdown, and the impact of sector consolidation
and convergence are creating significant cost and margin pressures. Ready
access to product information and a myriad of product choices have shifted
power to the consumer, resulting in higher customer expectations. The
outlook for consumer spending remains uncertain. To stay competitive,
retailers are racing to differentiate themselves based on customer service,
introducing new products more quickly to the market and streamlining operations.
The strategic use of information technology has become critical to their
success.
New technologies, changing business conditions and transient skill requirements,
however, are formidable barriers to leveraging technology effectively.
As a result, retailers and distributors are increasingly partnering with
experts who have the technology and business skills required to assist
with complex IT strategy decisions, build reliable IT solutions, and manage
and improve existing applications.
For nearly 20 years, VSOFT has been a committed IT partner to the retail
and distribution sectors, helping clients capitalize on the strengths
of IT to achieve value-driven business results.
VSOFT offers a range of expertise and unique solutions to retailers and
distributors. VSOFT is a full service outsourcing services provider that
help clients focus on their core business, streamline operations but still
maintain control of IT direction and strategy. VSOFT’s Store Systems
Outsourcing (SSO) service represents a unique offering that leverages
VSOFT’s outsourcing competencies with its deep knowledge of store
systems. VSOFT also provides consulting, systems integration project services
and solutions tailored to these sectors including:
• In-store systems, merchandising systems, financial systems, and
logistics and
distribution systems selection and implementation;
• ERP services to help provide a single view of the business as
well as to ensure financial
reporting compliance;
• Enterprise integration services to interconnect disparate systems
across the enterprise;
• CRM and supply chain management to improve customer service and
support;
A total commitment to client service makes VSOFT an ideal IT partner.
Our professionals are dedicated to our clients and can be counted on for
superior technical capabilities, industry knowledge, multi-vendor experience
and a proven ability to deliver large projects on time and on budget.
Additionally, VSOFT’s unique global delivery model combines the
flexibility of on-site, off-site, near-shore and off-shore delivery options
and our quality approach is specifically designed for all your business
and IT service needs.
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Government
As societies and economies evolve, largely due to the influence of globalization,
changing demographics, and the rise of the digital economy, governments
are "reinventing" themselves to meet new expectations and the
priorities of citizens and businesses. These dynamics are compelling the
government to create a new vision for its relationship with its citizens.
Characterized as citizen-centric government, it is a vision that recognizes
the different ways that people interact with their government:
• As taxpayers who expect value and results;
• As clients who expect accessible, quality services;
• As citizens who participate in the democratic process.
The government's challenge is to enable citizens to explore all three
elements of their citizenship. Government is meeting this challenge by
reassessing the substantial resources it has in IS/IT assets and leveraging
these investments to make government more responsive and affordable.
VSOFT
has a long history and deep roots within the public sector. VSOFT’s
approach to assisting government migrate to on-line services consists
of five key elements required for the transformation: strong leadership;
an awareness of the need for changing competencies; an information management
plan; a commitment to security and privacy, and a flexible, workable governance
model.
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Healthcare
Market forces are rapidly changing the healthcare industry. Rising costs,
increased government regulation, stiff competition, rapid consolidation,
managed care and e-business are driving healthcare organizations to re-evaluate
their business models and operations to stay competitive. In the midst
of this change, information technology is taking on an expanded role in
helping healthcare organizations take advantage of new opportunities for
growth.
VSOFT offers more than a decade of experience in developing and implementing innovative business and technology solutions for hospitals, health systems and other provider organizations, as well as insurance companies, managed care organizations and governmental payers.
Our
professionals offer expertise in a wide range of areas, including HIPAA
compliance, APC/APG prospective payment methodologies, technology consulting
and software development, data mining, cost reduction, claims auditing,
and clinical, financial and operations consulting. VSOFT's success in
the healthcare industry is based on a clear vision of what our clients
need to increase their market share, profits and productivity and our
ability to deliver proven results
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