CRM

VSoft has a very strong domain and implementation experience having experience across industries, comprising professionals who have involved in implementations at large organizations.

VSoft understands the difficulties for today's business in adopting a true CRM/eBusiness approach and has evolved a methodology to ensure quick, focused and effective delivery. VSoft approach ensures that new CRM/eBusiness benefits are maximized, without disruption to ongoing business.

VSoft provides an end-to-end portfolio of CRM services and associated Integration, inclusive of requirements gathering, rapid solution configuration and development, systems design and installation through to full user, administrator and technical training, and maintenance & support services. We provide services in the following CRM technologies:


Siebel

The VSoft Consulting Services (VCS) team has been at the core of our services. Comprised of seasoned Siebel professionals from the industry, each with several years of technical consulting experience with Siebel products, VCS provides our clients the necessary technical expertise to achieve their project goals. Our professionals have a wide range of industry experience working with almost every Siebel product effectively creating amongst them a massive knowledge-bank of Siebel expertise.

The internal infrastructure at Vsoft supports technical information exchange between our members in an effective and cost-efficient manner. This helps disseminate information amongst members rapidly allowing every employee to learn from others and simultaneously share their personal technical expertise with the rest of our community.

Engaging VCS ensures that in-depth Siebel related technical knowledge is available for immediate use on the project. More often than not, a lack of technical exposure to the Siebel application is a cause for consultants to fair poorly on client sites. At VSoft, we ensure that this does not happen under any circumstances. Our professionals do not learn 'on-the-job' at your expense. We ensure that our consultants have a strong knowledge in the specific domain prior to assigning a consultant as a project resource. This helps maximize your ROI from our services and justifies your investment on engaging the VCS team. The members of this team contribute to every aspect of our service offerings. Most of the VPS team members work onsite, although a section of them alternate between the onsite and offsite model depending upon the project needs.

The VCS team has backend support from a team of cross-functional, experienced technical professionals comprising the VSoft Support Team (VST). These professionals provide support to our onsite professionals for various activities ranging from development, documentation to training and the deployment.

To learn more, contact us at: crm@vsofttech.com

Clarify

Companies are coming to realize that one of the necessary components of an effective eBusiness strategy is a Customer Relationship Management (CRM) strategy. CRM applications are designed to facilitate the capture, consolidation, analysis and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one's customers and anticipating their interest in an enterprise's products and/or services.

Vsoft's ability to combine CRM with eBusiness portfolio helps companies extend their sales and service channels to the internet. The Clarify portfolio of customer-centric solutions integrate all customer-facing functions to deliver a single view of the customer--and a single solution for eBusiness, sales, and service initiatives that ensures seamless interaction among web sites, call centers, and field sales and service teams.

To learn more, contact us at: crm@vsofttech.com


Vantive

The VSoft delivery methodology is a state-of-the-art process designed to help your organization get the most value out of your Vantive business solutions. VSoft pays particular attention to strategizing and planning up front, knowing that this is a critical and often overlooked step in any business solution implementation. Each successive phase results in concrete deliverables that facilitate rapid knowledge transfer to your project team and users. We help you go live with your new application as quickly as possible while advising you on how you can get more value out of your software in the future .

To learn more, contact us at: crm@vsofttech.com


Oracle

Oracle E-Business Suite is a complete e-Business suite of applications that run entirely on the Internet -for a solution that's complete, simple, and designed to get you moving at Internet speed.

VSoft is focused on helping customers leverage the power of the Internet. VSoft has built a solid track record for effective deployment of Oracle solutions across a wide range of industries and platforms, providing a full spectrum of custom solutions, technology expertise and global execution.

As an Oracle consulting partner, VSoft helps formulate your e-business strategy. We also design, customize and implement the e-business applications you need. VSoft offers tailored consulting and support services to ensure a simple, complete, and rapid transformation to ebusiness with the Oracle E-Business Suite. VSoft can offer you leading-edge implementation and integration services designed for your specific business needs.

Oracle eBusiness Suite:

To learn more, contact us at: crm@vsofttech.com